Most plants go live within four to six weeks. The timeline depends on how many supplier records you need to migrate and whether your existing data is already structured. We handle the import, deduplication, and field mapping so your team can keep working.

Yes. The platform is built for large manufacturing operations with tens of thousands of vendor records. Search, filtering, and profile updates stay responsive because the data layer is indexed rather than loaded page by page.

We import them directly. Before migration, we run a data quality pass to flag duplicates, missing tax IDs, and outdated contact details. You review the cleanup report before anything is committed to the live directory.

Access is role-based. Procurement managers see full profiles, auditors see read-only views, and external vendors only see their own submission status. Permissions are set per user group and can be adjusted without touching the underlying data.

Yes. Training is included with every deployment. We run two sessions: one for administrators covering permissions and data governance, and one for daily users focused on search, updates, and reporting. Both sessions are recorded for later reference.

You get a dedicated support channel with a response target of one business day. For urgent issues, phone support is available during Malaysian business hours. If you need help with data corrections or new user setup, the team handles it directly.